Challenge
The AWS Media & Entertainment group requested we update the content for an existing digital course in alignment with a launch of a new badge certification program.
Solution
Led the re-design of the "Introduction to AWS Elemental MediaConnect" course by integrating a realistic customer challenge and task-based lessons to resolve that challenge. The challenge involved a fictitious customer needing to reliably and securely transport a live stream of a high-profile car race to their internet viewers across the world.
Results
The digital course received high NPS and CSAT scores
Testimonials
"This is very useful to my work."
"Great course. I liked all of the videos and the depth with which every topic was discussed."
"Clear, concise information and easy to navigate through course content."